Privacy Policy

Privacy Policy for Calgary Movers Pro

Effective Date: June 21, 2024

Calgary Movers Pro (“we,” “our,” “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website calgarymoverspro.ca or use our services. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it. By using our website and services, you agree to the collection and use of information in accordance with this policy.

1.   Information We Collect

Personal Information:

• Contact Information: This includes your name, email address, phone number, and physical address. We collect this information when you fill out forms on our website, request a quote, or contact us.
• Service Details: Information related to your moving needs, such as the size of your move, origin and destination addresses, and any special instructions or requests.
• Payment Information: We may collect payment details, such as credit card information, to process transactions for our services. Payment information is securely processed by third-party payment processors and is not stored on our servers. 
• Non-Personal Information:
• Technical Information: This includes your IP address, browser type, operating system, and device information. We collect this data through cookies, web beacons, and other tracking technologies.
• Usage Data: Information about your interactions with our website, such as the pages you visit, the time and date of your visit, the time spent on those pages, and other diagnostic data.

Cookies and Tracking Technologies:

• Cookies: Small data files stored on your device. We use cookies to enhance your experience, remember your preferences, and track usage patterns.
• Web Beacons: Small graphic images or other web programming code that may be included in our web pages and email messages.

2.   How We Use Your Information

We use the information we collect for various purposes, including:

• To Provide and Improve Our Services: We use your personal information to fulfill your service requests, process transactions, and improve our offerings.
• Customer Support: To respond to your inquiries, provide customer support, and resolve any issues you may have with our services.
• Communication: To send you updates, newsletters, promotional materials, and other information that may be of interest to you. You can opt-out of receiving these communications at any time.
• Personalization: To personalize your experience on our website and tailor our services to your preferences.
• Analytics: To analyze website usage and improve our website and services. This includes using data to understand how users interact with our website and identifying areas for improvement.
• Compliance and Legal Obligations: To comply with legal obligations, prevent fraud, and protect our legal rights and interests.

3.   How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent, except as described below:

• Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance. These providers are obligated to protect your information and use it only for the purposes for which it was disclosed.
• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity. We will notify you before your personal information is transferred and becomes subject to a different privacy policy.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency). We may also disclose your information to protect our rights, property, or safety, or the rights, property, or safety of others.

4.   Data Security

We implement a variety of security measures to maintain the safety of your personal information. These measures include:

• Encryption: We use secure socket layer (SSL) technology to encrypt sensitive information (such as payment details) during transmission.
• Access Controls: Access to your personal information is restricted to authorized personnel who need the information to perform their job duties.
• Regular Audits: We conduct regular security audits and assessments to ensure our security practices are up-to-date and effective.

However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

5.  Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal data:

• Access: You have the right to request copies of your personal data. We may charge a small fee for this service.
• Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
• Erasure: You have the right to request that we erase your personal data, under certain conditions.
• Restriction of Processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
• Objection to Processing: You have the right to object to our processing of your personal data, under certain conditions.
• Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.

To exercise any of these rights, please contact us using the contact information provided below. We will respond to your request within a reasonable timeframe.

6.  Third-Party Links

Our website may contain links to third-party websites. We do not control, and are not responsible for, the content or privacy practices of these websites. We encourage you to review the privacy policies of these third-party websites before providing any information to them.

7.   Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website. You are advised to review this Privacy