Submit Feedback

At Calgary Movers Pro, your feedback is invaluable to us. We are committed to providing the best possible service and continuously improving our operations to meet your needs. Whether you have compliments, suggestions, or concerns, we want to hear from you. 

How to Submit Your Feedback 

We have made it easy for you to share your thoughts with us. You can submit your feedback through the following methods: 

  1. Online Feedback Form 
    • Visit our Feedback Form and fill out the required fields. Your feedback will be sent directly to our customer service team for review.
  2. Email 
  3. Phone 
    • Call us at (587) 741-9000 to speak directly with a customer service representative. We are available Monday to Friday from 9 AM to 5 PM.
  4. Mail 
    • You can also send us a letter with your feedback to the following address: 330 5 Ave SW, Calgary, AB T2P 0L4 

What to Include in Your Feedback 

To help us better understand your experience and address your feedback effectively, please  include the following information: 

  • Your name and contact information 
  • Date of your move 
  • Names of the movers who assisted you 
  • Detailed description of your experience 
  • Any suggestions for improvement 
What to Include in Your Feedback

Our Commitment to You 

We take your feedback seriously and are committed to responding promptly. Here’s what you can expect when you submit feedback to us:

  • Acknowledgment: We will acknowledge receipt of your feedback within 24 hours.
  • Review: Our customer service team will review your feedback thoroughly and escalate it to the appropriate department if necessary. 
  • Response: We will respond to your feedback in detail within 5 business days. If your feedback requires further investigation, we will keep you informed of the progress and expected resolution time. 

Your Privacy 

Your privacy is important to us. All feedback submitted is treated confidentially, and your personal information will only be used for the purpose of addressing your feedback. We do not share your information with third parties without your consent. 

Thank you for taking the time to share your feedback with us. Your insights help us improve and ensure that we continue to provide the highest level of service to all our customers. 

If you have any immediate concerns or need assistance, please do not hesitate to contact our customer service team at (587) 741-9000. We are here to help!

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Contacts

Feel free to contact us for any inquiries and additional information:

Calgary Movers Pro, 330 5 Ave SW, Calgary, AB T2P 0L4

+1 (587) 741-9000

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info@calgarymoverspro.ca

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